We are committed to providing an outstanding standard of service to you and all our customers. We know we won't always get it right first time so please tell us when we don't and we'll do our best to sort it.
By letting us know if you are unhappy with the service you experienced it gives us the opportunity to put matters right for you and to improve our service in the future for everybody.
Our staff are the best placed to receive your complaint and to work with you to resolve it. You can share your concerns with them in person, by phone, by letter or email.
If you are happy with our service please tell others, if you are unhappy please tell me:-
Graeme Lungley B.ENG MIMI
Managing Director
gsl@swainandjones.com
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